689bd's Privacy Policy — Your Data, Our Responsibility

1Introduction & Scope

689bd is a popular online gaming platform in Bangladesh offering 200+ games including slots, fish games, and bingo. We believe your privacy is a fundamental right — not just a legal obligation.

This privacy policy applies when you:

• Visit the 689bd website (689bd.net)
• Download and use the 689bd mobile app
• Register and manage your account on 689bd
• Use any game or service on 689bd
• Contact 689bd via email or chat

689bd's privacy policy is built in accordance with international data protection standards (GDPR-inspired) to ensure your information receives the highest level of protection.

2What information is collected

689bd collects information in several ways. Full details by category are provided below:

Information collected at registration:

• Full name & date of birth
• Email address and mobile number
• Residential address & country
• Preferred currency & language

During KYC verification:

• Scanned copy of National ID card or passport
• Proof of address (utility bill or bank statement)
• Selfie or Photo (when required for identity verification)

Automatically collected while using the platform:

• IP address and device information
• Browser Type & Operating System
• Session Duration & Page Visit Data
• Gaming History & Transaction Records

3How Your Information Is Used

689bd uses the data it collects for the following purposes:

689bd obtains your consent before sending promotional emails. You may withdraw that consent at any time.

4Who We Share Your Information With

689bd does not sell your information to any third party. However, data may be shared in certain limited circumstances:

• Payment providers: bKash, Nagad, Rocket — used solely for processing transactions.
• KYC verification services: Secure third-party provider for identity verification.
• Legal authorities: When required by a valid court order or official government investigation.
• Technology partners: Hosting & Cloud Service Providers — governed by strict confidentiality agreements.

5Cookies and tracking technologies

689bd uses cookies and similar technologies to enhance your platform experience. Cookies are small text files stored in your browser.

Types of cookies we use:

• Essential cookies: Required for the platform to function properly — login sessions, security tokens.
• Functional cookies: To remember your preferences — language, currency, and theme.
• Analytics Cookies: For understanding platform usage patterns — anonymized data.
• Performance cookies: For monitoring page load speed and detecting errors.

You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may affect certain platform features.

6Data Protection Measures

689bd uses industry-standard technologies and processes to protect your information:

• SSL/TLS 256-bit encryption: All data transmissions are encrypted.
• Firewall Protection: An advanced firewall system prevents unauthorized access.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Regular Security Audits: Regular audits conducted by third-party security experts.
• Restricted Staff Access: Only authorized personnel have access to specific data.
• Data Backup: Regular encrypted backups are maintained.

Please note — no organization can guarantee complete security over the internet. We strongly recommend keeping your password safe and reporting any suspicious activity to 689bd support immediately.

7Your right to privacy

As a 689bd platform user, you have the following rights:

To exercise any of your rights, notify the 689bd support team in writing. We typically respond within 30 business days.

8Data Retention Period

689bd does not retain any data beyond what is necessary. Retention periods depend on the type and purpose of the data:

• Account information: For the duration of the active account and 5 years after closure (as required by law).
• Transaction Records: 7 years (in accordance with financial regulations).
• KYC documents: 5 years after verification, or as long as legally required.
• Gaming History: 2 years after account closure.
• Support Conversations: 2 years after the issue is resolved.
• Cookie data: Session cookies are deleted when the browser is closed; persistent cookies last 3–12 months.

Once the retention period expires, data is permanently and securely deleted or fully anonymized.

9Protection of minors' data

689bd strictly prohibits anyone under 18 from using the platform. 689bd does not knowingly collect any information from minors.

Age is verified during the registration process. If 689bd becomes aware that information has been collected from a minor, the account will be closed and the data deleted immediately.

10Changes to the Privacy Policy

689bd may update this privacy policy when necessary. In the event of changes:

• The "Last Updated" date at the top of the policy will be revised accordingly.
• You will receive a notification at your registered email address for any important changes.
• A notification of the changes may be displayed when you log in to the platform.

Continued use of 689bd after any changes takes effect will be considered acceptance of the updated Privacy Policy.

11Contact & Complaints

For any privacy-related questions, requests, or complaints, please contact the 689bd data protection team:

• Email: [email protected]
• Response Time: Typically within 24–72 hours
• Data Request Processing: Within 30 business days