689bd's Terms & Conditions — What You Need to Know Before You Start

1General Terms & Conditions

689bd (hereinafter referred to as "the Platform" or "we") is an online gaming service operating for users in Bangladesh and other countries. By using the 689bd website or mobile app, you automatically agree to these Terms and Conditions.

689bd reserves the right to modify these Terms and Conditions at any time. Continued use of the platform after any changes will be considered acceptance of the updated terms. We recommend checking this page regularly.

These terms are available in English and Bengali. In the event of any conflict, the Bengali version shall be considered definitive.

2Account Registration & Eligibility

To register an account with 689bd, you must meet the following requirements:

• You must be at least 18 years of age.
• You must provide your real name, address, and contact details.
• Each person may register only one account.
• Online gaming must not be prohibited by law in your country of residence.

Providing false or incomplete information during registration may result in account termination and forfeiture of balance at any time. Your email address and phone number must be active and registered in your own name.

To update your account details, please contact the support team and complete the required verification.

3Age Verification & Identity Confirmation

689bd may verify your identity and age at any time. You may be required to submit one of the following valid documents:

• National ID Card (NID)
• Passport
• Birth Registration Certificate (with proof of age 18+)
• Driving License

Withdrawals may be temporarily placed on hold until verification is complete. 689bd's KYC (Know Your Customer) process is conducted in accordance with international standards.

4Deposit & Payment Methods

689bd currently accepts the following payment methods:

• BKash
• Nagad
• Rocket

Please keep the following in mind when making a deposit:

• Payments must be made from a payment account registered in your own name.
• Third-party payments are not accepted and will be treated as a violation of anti-money laundering policy.
• Minimum and maximum deposit limits are listed on the 689bd promotions page.
• For any transaction-related issues, please notify the support team — most cases are resolved within 1–3 business days.

689bd does not charge any deposit fees. However, your payment provider may apply their own transaction charges.

5Withdrawal Policy

The following conditions must be met to make a withdrawal on 689bd:

• The account must be fully verified (KYC completed).
• Deposited funds must be wagered at least once before withdrawal.
• Active bonus wagering requirements must be fulfilled.
• Withdrawals will only be processed via the same method used for the original deposit.

Withdrawal requests may take 24 to 72 hours to process. Processing may be delayed on banking holidays.

6Bonuses & Promotional Offers

689bd regularly offers a variety of bonuses and promotional offers. Please read the relevant terms carefully before claiming any offer.

• Welcome Bonus: Applicable to new members on their first deposit. Withdrawals are not permitted until the specified wagering requirements have been met.
• Daily Cashback: Cashback is awarded as a percentage of daily net losses. Cashback does not apply to bets placed using bonus balance.
• Reload Bonus: Extra bonus on regular deposits. Can be claimed once a week or a set number of times.
• Referral Bonus: Refer a friend and both parties receive rewards — however, the referred friend must become an active member.

689bd reserves the right to modify, suspend, or cancel any bonus offer at any time. Any attempt to abuse bonuses or collect them through multiple accounts will result in forfeiture of all bonuses and associated winnings.

7Prohibited Activities

• Operating multiple accounts or using another person's account.
• Engaging in any fraudulent or deceptive activity.
• Playing games using bots, scripts, or automated software.
• Attempting to hack or gain unauthorized access to the platform's systems.
• Using the platform for money laundering or any illegal transactions.
• Harassment or abusive behavior toward other members.
• Abusing bonuses or artificially completing wagering requirements.
• Attempting to verify an account using false information.

If any of the above activities are proven, 689bd also reserves the right to take legal action.

8Gaming Rules & Outcomes

All games on 689bd are powered by RNG (Random Number Generator) certified technology. Every game outcome is completely random and verifiable.

• If a network disconnection occurs during a game, 689bd will determine the outcome based on server logs.
• If a game is cancelled due to a technical error, all wagered funds will be refunded.
• 689bd is not obligated to pay out winnings that were incorrectly displayed due to a software bug or technical error.
• The RTP (Return to Player) rate for each game is displayed in the game lobby.

If you have a dispute regarding a game outcome, notify the support team within 24 hours. 689bd will review the server logs and issue a fair decision.

9Responsible Gaming Policy

689bd believes gaming should be a source of enjoyment. To help prevent addiction and problem gaming, 689bd provides the following tools:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Self-Exclusion: Temporarily self-exclude your account for a set period.
• Reality Check: Receive session alerts after a specified period of time.
• Cooling-Off Period: Take a break for anywhere between 24 hours and 6 weeks.

If you feel you may have a gaming problem, please reach out to our support team. 689bd is always ready to help.

For more details, visit our Responsible Gaming Page View.

10Account Closure & Suspension

689bd reserves the right to temporarily or permanently suspend any account under the following circumstances:

• In cases of Terms & Conditions violations.
• In cases of registration using false information.
• In cases of fraud or suspicious activity.
• KYC verification has not been completed.
• At the user's own request.

Any valid balance remaining at the time of account closure will be returned to the user — however, balances may be forfeited if the account is closed due to a rule violation. If you wish to close your account yourself, please notify the support team in writing.

11Privacy & Data Protection

689bd treats the security of your personal information as a top priority. Data collected at registration is used solely for platform operations, verification, and fulfilling legal obligations.

• 689bd never sells your personal information to third parties.
• All data is secured with SSL 256-bit encryption.
• Information may be disclosed in response to valid requests from legal authorities.
• You may request to view or delete your personal data at any time.

For more details, visit our Privacy Policy Read.

12Limitation of Liability

689bd is not liable for the following:

• Loss of a game or betting session due to internet disconnection.
• Account credentials compromised due to the user's own negligence.
• Errors caused by third-party software or devices.
• Service disruptions caused by unexpected technical issues.
• Personal financial losses arising from gaming.

689bd always strives to deliver the highest quality service; however, 689bd is not obligated to provide compensation for temporary disruptions caused by technical issues.

13Changes to Terms & Contact

689bd may update these Terms and Conditions at any time. For significant changes, notice will be provided via your registered email or on the platform. Continued use of the platform after any changes constitutes acceptance of the updated terms.

For any questions or complaints, please contact our support team. We typically respond within 24 hours.